Donation & Refund Policy

Last updated: 22 September 2026

1. Donations are Voluntary

Donations made to Skanda Dia Foundation through sdf.skebharat.com are voluntary charitable contributions. As they are used promptly to support our education, empowerment, and enlightenment programs, donations are generally non-refundable, except in the circumstances described below.

2. Erroneous or Duplicate Transactions

If you believe a donation was made in error — for example, a duplicate charge, an incorrect amount, or an unauthorised transaction — please contact us at sdf@skebharat.com within 7 days of the transaction, including your name, the transaction date, amount, and payment reference. We will review each request individually and, where a genuine error is confirmed, arrange a refund.

3. Refund Timeline

Approved refunds are processed back to the original payment method and are typically reflected within 7–10 business days, depending on your bank or payment provider’s own processing times, which are outside our control.

4. Tax Receipts

If an 80G tax-exemption receipt was already issued for a donation that is subsequently refunded, that receipt will be cancelled and you will be notified so that it is not used for tax filing purposes.

5. Store & Merchandise Purchases

If any physical goods are ever purchased through this Website (for example, via a linked store), those purchases are governed by the specific return/exchange terms shown at the time of purchase. For a defective or incorrect item, contact us within 7 days of delivery at sdf@skebharat.com and we will arrange a replacement, refund, or exchange as appropriate.

6. Contact Us

For any question about this policy or to request a review of a specific transaction, write to sdf@skebharat.com, or see our Grievance Redressal page.