Grievance Redressal

Last updated: 22 September 2026

1. Purpose

Skanda Dia Foundation is committed to addressing any concern you raise about this website, your data, a donation, or any other interaction with us, promptly and fairly. This page sets out how to reach us and what to expect.

2. Grievance Officer

Grievance Officer: The Grievance Committee, Skanda Dia Foundation
Email: sdf@skebharat.com
Address: 8/143, Yellanhalli, The Nilgiris – 643 243, Tamil Nadu, India
Response time: we aim to acknowledge every grievance promptly and resolve it within 15 days, in line with the IT Rules, 2021.

3. What You Can Raise a Grievance About

Concerns about how your personal data has been collected or used, a donation or payment issue, a problem with your account or membership, content on the Website you believe is inaccurate or inappropriate, a correction to a Spiritual Library translation, or any other complaint about your experience with us.

4. How to File a Grievance

Write to us at sdf@skebharat.com with: your name and contact details, a clear description of the issue, and (where relevant) any transaction ID, page URL, or screenshot that helps us understand it. You can also use our Contact page.

5. What Happens Next

We will acknowledge your grievance and look into it, and where needed, ask you for more information. We aim to give you a resolution or a clear update within 15 days of receiving your complaint. If your concern is not resolved to your satisfaction, you may request that it be escalated to the Foundation’s trustees for further review.